Partnerships & Resources

Our partnership programs provide professional adult mentors, increasing access to community resources, and interactive life skills training.

We are listed in The National Mentoring Connector

2019 MENTOR: The National Mentoring Partnership
201 South Street, Suite 615 Boston MA 02111

Please click on the picture for access to the website.

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Home Utility Assistance

If you cannot afford to pay your home utility bill, you may be able to get help from Wilcome Human Services, local agencies, or your local social services agency.


What help is available for my home energy bill?

Wilcome Human Services, Inc.

Get Help with Your Home Utility Bill – Baltimore City Residents Only

Wilcome Human Services provides bill assistance to low-income households in Baltimore City to make their energy costs more affordable and to help with the prevention of loss and/or the restoration of home utility service. Eligible customers receive help that pays a portion of their current utility bills.

Utility assistance will not reduce the amount of any other public assistance benefits you receive, such as TCA or Food Stamps. Nor will it reduce Social Security benefits. Payments are made to the fuel supplier and utility company on the customer's behalf.


You can apply during the funding period, starting October 10th ~ October 16th, 2021, but you can only receive benefits once a year. If you are having trouble affording your utility (heating/water/sewer) bill, we may be able to offer financial assistance. Wilcome Human Services requests that you apply for assistance before you receive a turn-off notice, so that funds can be applied to your account as soon as possible. This program eligibility is income-based; therefore, you do not need a turn off notice to qualify for assistance.

A person or family participating in certain other benefit programs, such as the Supplemental Nutrition Assistance Program (SNAP), Supplemental Security Income (SSI), Temporary Assistance for Needy Families (TANF or welfare), or certain needs-tested veterans benefits may be automatically eligible.

Being qualified for utility financial assistance does not guarantee that you will receive help. Whether or not you receive help depends on how much funding is available for the year.


Customers may apply through any one of the following methods:

Apply online at

Please call our office to receive an application by mail or for further questions on how to apply, contact Wilcome Human Services’ Office of Program Resources at (844)WIL-COME / 1-844-945-2663, ext. 807


Information Needed with Application:

Copy of Applicant’s photo identification/Must match address on utility bill.

Proof of Residency

Proof of your household’s total Gross income for the last 30-day period

A copy of your most recent Utility bill, termination notice 

A copy of your most recent heating fuel bill or receipt 


How are Grants Determined?

The exact amount of the Maryland Energy Assistance grant you receive is based on three factors:

Household Income

Household Size

Grant funds available

Your grant is sent to your heating/utility supplier after your completed application is received, approved and processed by the Wilcome Human Services’ Office of Program Resources.

Other Energy Assistance Resources: 

The Low-Income Home Energy Assistance Program (LIHEAP)

The Low-Income Home Energy Assistance Program (LIHEAP) may be able to help with:

Assistance to pay your heating or cooling bills

Emergency services in cases of energy crisis, such as utility shutoffs

Low-cost home improvements, known as weatherization, that make your home more energy efficient and lower your utility bills.

LIHEAP funds may not be used to pay water and sewer bills.

Contact your local LIHEAP office for application details.

Your state’s application may be online. Check the LIHEAP Clearinghouse for a list of state applications available to print out, read, or submit online.

Fuel Fund

The Fuel Fund of Maryland is a non-profit organization that provides financial assistance to low income households facing an energy crisis such as a turn off notice, Additionally, the Fuel Fund can assist with bulk fuel heating needs with a “one-time” purchase; not with an outstanding bill. The mission of the Fuel Fund is to give low income households a fresh start by resolving outstanding energy bills through a combination of funds and resources provided by the client, local charitable organizations and the Fuel Fund. A turn off notice, and a completed application for Energy Assistance through the Office of Home Energy Programs are required to be eligible for Fuel Fund assistance. If you exceed Energy Assistance income limits, you may still be eligible for help from the Fuel Fund. Households are eligible for assistance once every 12 months.

Fuel Fund applications can be completed by phone, 410-235-9080, or Online applications are available 24 hours a day: